Implementation Services

EMSystems implementation team members have over 15 years of combined experience implementing healthcare and emergency preparedness solutions. The implementation methodology combines significant healthcare experience with strong project management and technical skills. This methodology has been successfully employed in over 60 nation-wide resource management, patient tracking, and credentialing implementations.

EMSystems implementation services employ the Project Management Body of Knowledge (PMBOK) process and are designed to help our customers achieve high-quality, timely implementation of our products. Goal measurability and resource optimization are ensured by standardized, industry-recognized principles in project management.

Training

Using best practice training methodologies, clinical and technical experts transfer knowledge to end-users via classroom and/or web-based sessions. Education tools are provided to augment the training sessions for future reference.

Customer Support

EMSystems customer support philosophies are defined by the requirements of those we support and how it affects their daily work flow and processes. When time is of the essence, our help desk team is available 24 hours/day, 7 days/week, 365 days/year to assist with any customer support requirement.

Inventory and Resource Management System

Strengthening information sharing and collaboration capabilities of emergency response assets between Hospitals, First Responders and Public Health.

Patient and Evacuee
Tracking System

Transforming the way emergency medical services (EMS) and healthcare officials collaborate and manage mass casualties and large scale events.

Volunteer Registry
& Credentialing System

Coordinating a comprehensive and effective way of managing volunteers for any emergency response.

EMS Patient Care Information System

Optimizing patient care record (PCR) data collection, analytics, and communications among EMS personnel, medical directors, and hospitals.

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Need Technical Support?

Please contact:

888-367-9783