Customer Testimonials

“The use of EMSystems was initiated as a response to hospital diversion concerns and to respond to MCI or disaster situations. For MCIs and disasters, on a small scale EMSystems was utilized for an overturned school bus accident in Liberty, Missouri which sent 26 students to area hospitals. On a large scale, EMSystems was utilized to respond to requests from local, state, and federal officials during hurricanes Katrina and Rita...”

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In Missouri today, the uses of the EMSystems have been expanded to include: (1) the issuance of amber alerts by the Missouri Highway Patrol; (2) the issuance of Public Health alerts and advisories by the Missouri Department of Health and Senior Services; (3) the issuance of police department BOLO alerts; and (4) on a separate EMSystems screen the viewing of the availability of psychiatric beds statewide. Missouri is currently working on implementing a bar code patient tacking system utilizing the EMSystems.’

Paul Guptill
Director, Environmental and Emergency Services
Missouri Hospital Association

“With EMSystems we have created a quick and easy way for emergency departments to report their status and to coordinate and communicate their status with the other hospitals and EMS agencies throughout our region. This excellent cooperation among the hospitals and EMS agencies has led to the development of metro-wide diversion guidelines and policies that have helped to dramatically reduce the amount of emergency department closures, thereby improving the care provided to our patients...”

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EMSystems, now known as EMResource has been an excellent tool for EMS and hospital communications in the Kansas City Region. Partnering with the professionals at EMSystems has been very rewarding and valuable for our community and the patients we so proudly serve.’

Brad Mason
Special Operations Chief
Johnson County Med-Act
Kansas City Region

“The Santa Clara County EMS Agency was looking for a single solution for it's pre-hospital patient management needs. The Agency needed a program that could monitor hospital emergency department diversion status during normal operations, then have the capability to be used during large, multiple-patient events. The solution needed to be easy to use, accessible, scalable and most of all, reliable...”

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What was the solution? The Agency chose a web based product developed by EMSystems, LLC called EMResource. This multi-purpose platform provides decision-makers with valuable real time information. During multiple patient incidents, hospital capacity bed information is collected and relayed to both the local dispatch center as well as the on-scene medical authority. This information can be provided within two-three minutes. Much faster than our other process that usually takes up to 10 minutes or more. EMResource is backed up with multiple servers and has provided our system with years of reliable service.”

John Blain
EMS Coordinator
Compliance & Communications
Santa Clara County EMS Agency

“The East Texas area, RAC G, uses the system on a daily basis. We do not have a diversion issue in this RAC, however it is a great real time communication tool. We have all hospitals, EMS providers, and public Health departments utilizing this program. We update the system daily with Emergency Department status, document when scanners are down or resources are not available in a hospital. We realized how valuable this program was to us during Hurricanes Katrina and Rita...”

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During the evacuation of hospitals on the Gulf Coast the system was used to determine the number of available beds throughout the East Texas area. This changed on an hourly basis and the real time communication of this information was invaluable in the evacuation process. It helped get the patients transferred to the hospitals with the resources needed for their care.”

Judy England, RN Regional Trauma / Air One Director
East Texas Medical Center
Tyler, Texas
RAC Chair-Trauma Service Area-G